Store Management Portal
For single-unit store management
107 articles
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Settings
General settings tutorial
- Settings - Show or Hide the Send Button in Quick Service
- Settings - Receipt SettingsSet up your store logo, print options, font size and combo layout for receipts and checks — including the bar code that lets staff pull up a saved order by…
- Settings - Taxes SettingsIn this article, you will learn how to configure taxes settings.
- Settings - Void ReasonsIn this article, you will learn how to set up void reasons.
- Settings - Delivery SettingIn this article, you will learn how to configure In-house and DoorDash Delivery.
- Settings - Cash Payment DiscountIn the article, you will learn how to set up a discount for customers who use cash payments at POS.
- Settings - Business Hours SettingIn this article, you will learn how to set up your regular and special business hours for special occasions.
- Settings - Online Order & Order Status SettingIn this article, you will learn how to automatically set online orders received on the POS as "Ready".
- Settings - Tips & Auto-GratuityIn this article, you will learn how to configure tip shortcut options and mandatory tips.
- Settings - Service ChargeIn this article, you will learn how to configure service fees.
- Settings - Store Activation & Online OrdersThis article will guide you on how to manage the acceptance of orders on online platforms.
- Settings - Prepaid SettingsIn this article, you will learn how to set up prepaid settings.
- Settings - Main Screen TippingIn this article, you will learn how to enable main screen tipping.
- Settings - POS Discount OptionIn this article, you will learn how to configure POS discount option.
- Settings - Signature SettingsIn this article, you will learn how to configure signature settings.
- Settings - NotificationsIn this article, you will learn how to use the notification function.
- Settings - Report Settings
- Settings - Customized Payment Method
- Settings - Cash Drawer Settings
- Settings - Cash Rounding
Promotion Settings
Promotion setup tutorial
- Promotion - Buy X Get Y FreeIn this article, you will learn how to configure "Buy X Get Y Free" coupon and how to view promotion details.
- Promotion - Buy 1 Get 1 DiscountIn this article, you will learn how to configure the "Buy One Get One" discount promotion, and how customers can participate.
- Promotion - "Buy X Get Bonus Points" PromotionIn this article, you will learn how to set up Buy X Get Bonus Points events, and how customers can participate.
- Promotion - Order DiscountsIn this article, you will learn how to configure order discount promotions and how customers can participate.
- Promotion - FundraisingIn this article, you will learn how to set up a Promo Code, which can be used by customers on the App, web, and kiosk.
- Promotion - UpsellIn this article, you will learn how to set up an upsell promotion and how customers participate.
- Promotion - Send Coupons to CustomersIn this article, you will learn how to send coupons to specific customers.
- Promotion - Reward CenterIn this article, you will learn how to set up and use the points redemption feature in the App.
Analytics
Explore Peblla's Analytics collection to track business performance
- Management - How to Create an Employee AccountIn this article, you will learn how to create accounts for new employees.
- Management - Tip WithholdingWithhold a set percentage of employees' credit card tips to cover card processing fees.
- Management - Permission Group & JobIn this article, you will learn how to customize permission groups and job titles.
- Management - Employee Permission OptionsThis article provides a detailed explanation of all employee account permission options.
- Management - Tip PoolingIn this article, you will learn how to configure tip pool based on job title, tips, hours worked, and category sales.
- Management - ShiftsThis article will guide you on checking employee shifts, configuring shift settings, and adjusting clock in/out times.
- Management - Breaks
- Integration - 3rd Party Tablet Set UpIn this article, you can learn how to set up 3rd party tablet.
- Integration - Set Up Third-Party IntegrationIn this article, we will walk you through how to set up third-party delivery integration on the Peblla system.
- Integration - Find the Login Credentials for 3rd-Party IntegrationThis article will help you to find out the necessary information you need for integrating 3rd party delivery platforms.
- Integration - Menu Synchronization FAQ
Reports
Detailed Explanation of Store Back-end Reports
- Report - Sales OverviewIn this article, you will learn the revenue details generated from using the Peblla POS system.
- Report - Item SalesIn this article, you can gain a detailed understanding of the item sales report.
- Report - Menu SalesIn this article, you can learn the details of the Menu Sales report.
- Report - Transaction DetailsThis article will guide you to understand every details of each transaction.
- Reports - Payout DetailsThis article will help you understand the payout report in detail.
- Report - Taxes OverviewThis article will help you better understand taxes overview report.
- Report - Third Party ChannelThis article will help you gain a better understanding of the Third-Party Channel report.
- Report - Monthly Email ReportThe article provides a detailed explanation of the monthly email report.
- Report - Menu Net PayoutsThis article will help you better understand Menu Payouts report.
- Report - Gift Card TransactionsThe article will help you to better understand Gift Card Transactions report.
- Report - Void ReportThis article will guide you through the details of the void report.
- Report - Understand Adjust FeeIn this article, you will learn what the adjust fee means on your statement
Store Account
Learn about payout details, payment reconciliation, invoicing, dispute resolution, and batch closing times.
Member
Learn about how to access member group.
- Table Service - Table TypeIn this article, you will learn how to create different table type and dining areas.
- Table Service - Peblla Table PolicySet up deposit and cancellation policies for your reservations.
- Table Service - Peblla Table Table TypeGroup your tables into the table types guests book, and set their capacity.
- Table Service - Peblla Table ScheduleDefine when guests can book, how fast you seat them, and which tables are available.
- Table Service - Peblla Table General SettingsControl online booking, availability window, table matching, statuses and booking-page content.
- Table Service - ReservationIn this article, you will learn how to configure reservation feature.
- Table Service - WaitlistIn this article, you will learn how to configure the waitlist feature.
- Table Service - Reservation DetailsIn this article, you will learn how to view reservation details
- Table Service - CoursingIn this article, you will learn how to configure the coursing feature.
- Table Service - Dining Flow ControlIn this article, you will learn how to use the dining flow control function.
- Devices - Label PrinterIn this article, you will learn how to configure the label printer to the backend and how to connect it to POS.
- Devices - Kitchen PrinterIn this article, you will learn how to set up your kitchen printer, including its printing contents and print style.
- Devices - Receipt PrinterIn this article, you will learn how to configure receipt printers.
- Printer Troubleshoot - Printer Not Connected to POSIn this article, you will learn how to troubleshoot and resolve when printers are not connect to POS.
- Printer Troubleshoot - Printing Issues & SolutionsIn this article, you will learn how to troubleshoot and resolve common printing issues.
- Printer Troubleshoot - Printer Not Turning OnIn this article, you will learn how to troubleshoot and resolve issues when the restaurant printer is not turning on.
- Devices - POS