In this article, you will learn how to configure "Buy X Get Y Free" coupon and how to view promotion details. When customers reach the promotional threshold, the system automatically grants them the least expensive item for free. This approach boosts customer satisfaction, helps move inventory, and elevates sales volume.

Table of Contents:

Enterprise Portal:

Navigate to Enterprise Portal - [Promotions] - [Promotions] - [Increase Average Order Value] - [Buy X Get Y Free]

Store Portal:

Navigate to Store Portal - [Promotions] - [Promotions] - [Increase Average Order Value] - [Buy X Get Y Free]

Coupon Settings:

Name: Name the promotion in the textbox.

Description: Input the necessary description here. For example, promotion rules.

Internal Note: Note for internal use only. Customers will not be able to see this.

Promotion Rules:

Amount Threshold: Unlock the promotion once the order total exceeds a specified amount.

Quantity Threshold: Receive the promotion once the items meet the minimum quantity requirement.

Promotion Scope: Certain categories or items can be included or excluded as part of this promotion's prerequisites.

Rewards

Specified items must be added to the cart to apply for the promotion.

Participating Channels

You may include or exclude specific channels. For now, this promotion can only be used on the app and website.

Participating Stores

Choose the store participating in the promotional event.

Active Dates

Choose when the promotion starts, and the end time is optional.

Click [Save]

In the [Promote Event List], find the [Ongoing Events] list to view the current promotions. Click the [blue] button for event details or the [red] button to deactivate any promotional event.

On the event details page, you can see the total amount, order count, and participant numbers. You can also update the event's description and internal notes. Other settings are fixed. Please deactivate and set up a new promotion for any other changes.

In the [Past Events] list, view expired events. Click [Active] to reactivate any that have expired but are still within their validity period.

On top of the ordering page, customers can see available promotions.

Add all items to the cart, including the rewarded items. Then go to the Checkout page, and click [Coupon/Promotion].

Choose a promotion and click [Done].

After being successfully applied, promotions can also be accessed from this location.