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Printer Troubleshoot - Printer Not Turing On
Printer Troubleshoot - Printer Not Turing On

In this article, you will learn how to troubleshoot and resolve issues when the restaurant printer is not turning on.

Updated over a week ago

When your printer fails to turn on, there are several key aspects to investigate. This article provides troubleshooting tips to help you diagnose and resolve the issue effectively.

📖 Tutorial

Device Power Status Check

If the printer's green light is continuously on, the device is powered normally; otherwise, further check the printer's power cord connection status and interface stability.

The printer has a power switch on the side; ensure the raised part of the button is pressed down (power on).

If the position marked 1 in the image is continuously lit, the power adapter is powered normally. If 1 is not lit, check if part 2 is firmly connected. If both positions are normal, try changing the power outlet or moving the device to another location to eliminate power issues.

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