In this article, you will learn how to set up a fundraising campaign. A fundraising campaign lets you collect and track donations through orders: you share a code with your customers, and when a customer enters that code at checkout, the order is recorded under that campaign. A fundraising code does not change the order total.
Note:
For now, this promotion can only be used on the app, website, and kiosk. It is currently unavailable on POS.
A fundraising code does not apply a discount. To give customers a discount they unlock with a code, create an Order Discounts, Buy 1 Get 1 Discount, or Buy X Get Y Free promotion and set its Participation Type to Promo Code.
Promo Code promotions you created before this update keep working the way they always have, but their details page is now view-only and can no longer be edited. To make a change, create a new promotion instead.
Table of Contents:
📖 Tutorial
How to Configure a Fundraising Campaign
Navigate to Peblla Enterprise Portal - [Promotions] - [Promotions] - [Improve Customer Repurchase Rates] - [Fundraising]
Navigate to Peblla Store Portal - [Promotions] - [Promotions] - [Improve Customer Repurchase Rates] - [Fundraising]
On the promotion type list this promotion is named Fundraising, described as "Create and Track Fundraising Campaigns Through Orders".
Promotion Rules
Promotion Scope: Certain categories or items can be specifically included or excluded as part of this promotion's prerequisites.
Code:
You have the option to choose between a custom single promo code or randomly assigned multi-codes
Custom Single Promo Code: Choose [Custom], then input the promo code and the promotion's name. This code will apply to everyone until the promotion either expires or reaches its usage limit.
Random Multi-Codes: Click [Multiple Codes] to opt for this type. Input how many codes you want to generate, and then save to automatically generate the codes (each code can only be used once until all codes are utilized or the event expires).
Participate Limits
You can limit the usage of the coupon code to a specific number of times, or restrict it to one use per customer.
Participating Channels
Choose which channels this coupon code can be applied. It is only available on app, web, and kiosk for now.
Participating Stores
Select the shops that will participate in this promotion. (This option is exclusively available on the Peblla Enterprise Portal).
Active Dates
Choose the start time for the promotion. The end time is optional.
Click on [Save] to set the coupon code live.
How to View Promotion Details
In the [Promote Event List], find the [Ongoing Events] list to view the current promotions. Click the [blue] button for event details or the [red] button to deactivate any promotional event.
In the [Past Events list], view expired events. Click [Active] to reactivate any that have expired but are still within their validity period.
When utilizing a custom single promo code, the promotion details page will showcase the number of times the code has been used and detailed information about the orders it was applied to.
When using random multi-codes, the promotion details page will display all generated codes, their usage frequency, and detailed information about the orders each code was applied to. Click on [Download Promo Code] to acquire an Excel file containing the coupon codes.
How Customers Can Use the Promotion
Active promotions will be displayed at the top of the order page.
Customers can apply the Coupon Code on the checkout page by clicking [Coupon/Promotion].
Click [Tap to Apply+] under Coupon Code.
Enter the promo code.
Once the code is accepted, the order is recorded under the fundraising campaign. The order total does not change.
If the coupon code is not validated or cannot be applied to any item in this order, then the button will display "Invalid."