In this article, you will learn how to configure the "Buy One Get One" discount promotion. Customers can benefit from a discount or a price reduction on one item when they order multiple items. This strategy motivates customers to visit the restaurant more often and enhances their eagerness to experiment with different dishes.
Note:
This promotion is currently available exclusively on the app and website.
For promotions involving multiple items, once the promotional threshold is met—whether with identical or varied dishes—the discount applies to the dish with the lowest price.
The promotion is cumulative. (For instance, if the offer is set as "buy one bubble tea, get one free," customers purchasing two bubble teas will receive two additional bubble teas for free.)
Toppings are not included.
Table of Contents:
📖 Tutorial
How to Configure Buy 1 Get 1 Discount
Peblla Enterprise Portal:
Navigate to Peblla Enterprise Portal - [Promotions] - [Promotions] - [Increase Average Order Value] - [Buy 1 Get 1 Discount]
Peblla Store Portal:
Navigate to Peblla Store Portal - [Promotions] - [Promotions] - [Increase Average Order Value] - [Buy 1 Get 1 Discount]
Coupon Settings:
Name: Name the promotion in the textbox.
Description: Input the necessary description here. (For example, promotion rules.)
Internal Note: Note for internal use only. Customers will not be able to see this.
Participation Type:
Choose how customers join this promotion. This is set to Standard by default.
Standard: The promotion follows your store's automatic promotion setting. When automatic promotions are on, it applies on its own as soon as the order qualifies. When they are off, it is listed on the checkout page for the customer to choose.
Promo Code: The promotion only applies after the customer enters a valid code at checkout. It is never listed on the checkout page, even when automatic promotions are off.
Note: Participation Type cannot be changed after you save the promotion. On the edit page it is shown as view-only. If you need the other type, create a new promotion.
When you choose Promo Code, two more sections appear:
Code: Choose Custom to set a single code yourself, or Multiple Codes to generate a batch of unique codes.
Participation Limits: Limit how many times the code can be used in total, or restrict it to one use per customer.
Customers can enter a promo code on your app, online ordering page, and kiosk. Once the code is accepted, the promotion name is shown on the checkout page.
Promotion Rules:
Minimum Quantity: The specific quantity customers must meet to qualify for the promotion.
Promotion Scope: Certain categories or items can be specifically included or excluded as part of this promotion's prerequisites.
Rewards
Specified items must be added to the cart to apply for the promotion.
Participating Channels
You may include or exclude specific channels. For now, this promotion can only be used on the app and website.
Participating Stores
Choose the store participating in the promotional event.
Activate Dates
Choose when the promotion starts, and end time is optional.
Click [Special Hours] if you want the promotion to be used in special hours or days.
Click [Save].
How to View Promotion Details
In the [Promote Event List], find the [Ongoing Events] list to view the current promotions. Click the [blue] button for event details or the [red] button to deactivate any promotional event.
On the [Event Details Page], you can see the total amount, order count, and participant numbers. You can also update the event's description and internal notes. (Other settings are fixed.) Please deactivate and set up a new promotion for any other changes.
In the [Past Events list], view expired events. Click [Active] to reactivate any that have expired but are still within their validity period.
How Customers Can Use the Promotion
On top of the ordering page, customers can see available promotions.
Add all items to the cart, including the rewarded items. Then go to the Checkout page, and click [Coupon/Promotion].
Choose a promotion and click [Done].
After being successfully applied, promotions can also be accessed from this location.