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🎁 Getting Started - Gift Card

This article introduces the Gift Card as a reloadable, year-round gift option for customers to enjoy culinary experiences.

Introducing our Gift Card – the ultimate holiday hero and year-round superstar! It's not your typical gift card; it's a gift of choice, adventure, and flavor. This holiday season, your customers can spread joy with ease, stocking stuffers, or heartfelt surprises - all in one! Plus, it's reloadable, serving as a handy e-wallet for their culinary journeys.

Best of all, it's not just for the holidays; it's available year-round on all channels. So, make gifting a breeze and share the smiles with our Gift Card – your go-to holiday promotion!

FAQ

Where can these gift cards be used?

Gift cards can be used on all channels! On online channels, your available gift cards under your account will be shown during checkout. On the kiosk, your available gift cards will be shown on the payment page. On our POS, the cashier can search for your gift card by card number and phone number, and scan the gift card QR code on your app.

Can customers buy gift cards if they don't have the app?

We do offer gift card purchases and redemption over the counter POS.

If I have multiple locations, how should I reimburse my stores?

Peblla will provide you with consumption reports and gift card transaction reports on the Peblla Enterprise Portal. You can choose to reimburse your sub-franchisees and store locations however you want, but Peblla will not handle your reimbursement financials.

Do I need a separate deposit account for Gift Cards?

We recommend that all merchants use a separate bank account—different from your daily store deposit account—for gift card deposits.

This is because gift card deposits are not considered revenue until they are actually redeemed in-store. Keeping gift card funds in a separate account helps ensure accurate financial reporting and clear accounting.

Where are my gift card funds deposited?

You can choose how gift card funds are deposited:

  • One shared account for your brand – all gift card deposits from the same enterprise are grouped under a single account. Since gift cards are intended to be redeemable across all locations, a unified deposit account ensures smooth settlement across your stores.

  • Each location’s own account – gift card funds are deposited directly into that location’s own receiving account. This option is available on supported payment terminals.

Contact Peblla Support to set up or change how your gift card funds are deposited.

Whichever setup you use, you can review what was deposited and when in Payout Summary and Deposit Daily Breakdown, under Report Center - Payments.

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