Looking to share some exclusive discounts with your friends, family, and local shop owners, regardless of whether they're familiar faces to the store staff? You can make it happen by setting up a personalized membership group. This ensures they always get special treatment whenever they use their designated phone numbers to make purchases.
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The custom member group can only be set up on the Peblla Enterprise Portal. Under the enterprise portal, find Loyalty Program > Members. Go down to the bottom of the page and click [+ Add Segments]. Use [Fixed Segment].

Define a group name. This will be the benefit name that shows on the checkout page.

Click the [+Add] button to search and add an existing member.

If this is an account that has not signed up yet, use the Member Batch Import function to import their account first.

After selecting the user, you should be able to see the list of members included in the group. Then, define the discount amount.

If you believe that 25% is already a great deal and don't want this group to enjoy additional discounts, you can check the [Limit] box. Members within this group will then be excluded from any other ongoing promotions.

If you own multiple stores and only want this promotion to be available in certain locations, remember to limit the channels or the stores available.

If this switch is turned on, customers will be able to see their segment name. If the segment is intended for internal use only (e.g., to flag a potentially abusive member for staff), please leave this option unchecked. For your friends and family, you can choose to show this badge on their end, of course.