In this article, you will learn how to configure tip pool. The tip pool function offers the capability to define contributions and distributions based on employees' job titles and their corresponding tips received, hours worked, or category sales.
Note: Once you enable this feature, all of your employees will be required to clock in/out on Peblla POS for them to participate in the tip pool.
Table of Contents:
📖 Tutorial
How to Enable Tip Pool
To enable Tip Pool, go to Store Portal - [Management] - [Tip Pooling].
(Note: You will not be able to turn off active tip pools.)
How to Create Tip Pool
Click [+ Create a Tip Pool].
Enter a [Tip Pool Name], make sure you have a unique name for each tip pool.
Define Tip Contribution
Online Ordering Pool:
This pool includes all tips coming from your brand app, website, and kiosks. Select the percentage of tip you want to contribute to this tip pool.
Custom Pool:
First define the job that contributes to the pool.
For setting up "jobs", please refer to this article.
You can select multiple jobs and multiple sources of contribution. However, the combined contribution of a certain category cannot exceed 100%.
Cash Tip | Total cash tips collected by everyone with the selected job title |
Non-Cash Tip | Total credit card tips collected by everyone with the selected job title |
Auto-Gratuity | Tips are collected when party size exceeds a certain amount |
Category Sales | The net sale of a certain category is responsible for, e.g. alcohol. |
Define Tip Allocation
Allocate by Hours Worked:
Based on hours clocked in on the POS. Rounded to one digit after a full hour.
Allocate by Percentage:
Each job can only be added once. The sum total percentage distributed cannot exceed 100%. On the other hand, if the same total percentage does not add up to 100%, then the rest of the money will go to unallocated funds.
Tip pool can be saved first without being applied. If you wish to implement the policy as soon as saving it. Please select [Save & Apply] to save changes.