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POS Quick Service - Ordering and Cashier Operation
POS Quick Service - Ordering and Cashier Operation

In this article, you will discover the different functions available in Quick Service mode.

Updated over 4 months ago

In this article, you will learn how to use various functions available in Quick Service mode. These include adjusting item quantities, adding tastes, sizes, add-ons, and order and item notes. You will also discover how to apply discounts, adjust dining types and order channels, and split or combine orders, among other features.

Video Tutorial

📖 Tutorial

Click on [Quick Service] on the menu page to access Quick Service mode.

Adding Items:

Select an available item to add to the cart. Items displayed in gray cannot be added, as they are sold out.

You can also click [Search] to find and add items.

Quantity Adjustment:

After adding the item, you can adjust the quantity by clicking [+] to increase it or [-] to decrease it. If the quantity is 1, clicking [-] will remove the item from the cart.

Add Taste, Size, Add-on:

When an item is added, the modifier page will automatically appear. You can also manually open it by clicking [Modifier] to make adjustments.

(For a detailed operating procedure, click this link.)

If the background configuration requires selecting add-ons for a dish, make sure to choose only add-ons that can be paid for.

Order & Item Notes:

When a customer has special requests, you can add a note to a specific item or the entire order (e.g., "no ice," "extra spicy").

Discount:

To apply discounts or tax exemptions to an order, click [Discount] and enter a PIN code with the appropriate permissions. For applying a discount to a specific dish, select the dish first, then click [Discount] to proceed.

Dining Type & Order Channel:

You can set the customer's dining type under [Dine Type]. This will be marked on the receipt to inform the kitchen about the appropriate food packaging method.

(Click the link for a detailed operating procedure.)

Third-party platform orders can be manually entered by selecting the appropriate channel under [Order Channel].

(Click the link for a detailed operating procedure.)

Split & Combine Orders:

An order can be split into multiple sub-orders, allowing each to be ordered and paid for separately.

(Click the link for a detailed operating procedure)

Void Order:

Click [Void], enter the authorized PIN code and reason for canceling, and the entire order can be canceled.

(Click the link for a detailed operating procedure)

Save an Order:

Save an order without deleting it or processing payment, allowing for subsequent additions by the customer.

(Click the link for a detailed operating procedure.)

Checkout:

Once the customer has finished ordering, click [Pay] to open the payment page.

Membership:

On the ordering page, click [Select Member] and log in using a phone number. After payment, the order amount will be converted into points.

Cash Checkout:

Enter or click the amount given by the customer, let the system calculate the change, and click [Pay Cash] for cash checkout.

Credit Card Checkout:

① After connecting to BBPOS, swipe the card to proceed with checkout, and a tip selection page will appear.

Select and click [Submit] to checkout.

② You can also click [Manual Card Entry] to enter the card number for checkout.

Successful Payment Display:

Once the payment is successful, a pop-up prompt will appear.

Ticket Display:

Meals can be collected based on the order number on the ticket.

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