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POS Quick Service - Ordering and Cashier Operation

In this article, you will discover the different functions available in Quick Service mode.

Updated over 10 months ago

In this article, you will learn how to use various functions available in Quick Service mode. These include adjusting item quantities, adding tastes, sizes, add-ons, and order and item notes. You will also discover how to apply discounts, adjust dining types and order channels, and split or combine orders, among other features.

Video Tutorial

📖 Tutorial

Click on [Quick Service] on the menu page to access Quick Service mode.

Adding Items:

Select an available item to add to the cart. Items displayed in gray cannot be added, as they are sold out.

You can also click [Search] to find and add items.

Quantity Adjustment:

After adding the item, you can adjust the quantity by clicking [+] to increase it or [-] to decrease it. If the quantity is 1, clicking [-] will remove the item from the cart.

Add Taste, Size, Add-on:

When an item is added, the modifier page will automatically appear. You can also manually open it by clicking [Modifier] to make adjustments.

(For a detailed operating procedure, click this link.)

If the background configuration requires selecting add-ons for a dish, make sure to choose only add-ons that can be paid for.

Order & Item Notes:

When a customer has special requests, you can add a note to a specific item or the entire order (e.g., "no ice," "extra spicy").

Discount:

To apply discounts or tax exemptions to an order, click [Discount] and enter a PIN code with the appropriate permissions. For applying a discount to a specific dish, select the dish first, then click [Discount] to proceed.

Dining Type & Order Channel:

You can set the customer's dining type under [Dine Type]. This will be marked on the receipt to inform the kitchen about the appropriate food packaging method.

(Click the link for a detailed operating procedure.)

Third-party platform orders can be manually entered by selecting the appropriate channel under [Order Channel].

(Click the link for a detailed operating procedure.)

Split & Combine Orders:

An order can be split into multiple sub-orders, allowing each to be ordered and paid for separately.

(Click the link for a detailed operating procedure)

Void Order:

Click [Void], enter the authorized PIN code and reason for canceling, and the entire order can be canceled.

(Click the link for a detailed operating procedure)

Save an Order:

Save an order without deleting it or processing payment, allowing for subsequent additions by the customer.

(Click the link for a detailed operating procedure.)

Checkout:

Once the customer has finished ordering, click [Pay] to open the payment page.

Membership:

On the ordering page, click [Select Member] and log in using a phone number. After payment, the order amount will be converted into points.

Cash Checkout:

Enter or click the amount given by the customer, let the system calculate the change, and click [Pay Cash] for cash checkout.

Credit Card Checkout:

① After connecting to BBPOS, swipe the card to proceed with checkout, and a tip selection page will appear.

Select and click [Submit] to checkout.

② You can also click [Manual Card Entry] to enter the card number for checkout.

Successful Payment Display:

Once the payment is successful, a pop-up prompt will appear.

Ticket Display:

Meals can be collected based on the order number on the ticket.

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