Free giveaways can be an effective promotion strategy to increase average ticket size and encourage upselling.
If your restaurant offers popular merchandise, you can set those items as "Not for Sale" in the system and configure them to be given away only when a customer’s purchase meets a specific threshold (e.g., spend over $25).
This approach adds value to larger orders and creates excitement around your brand-exclusive items, without affecting your regular item pricing.
Note: This promotion is automated on the App, Website, and Kiosk. Not for Sale item can be added manually for POS transactions.
Navigate to Enterprise Portal > Promotions > Promotions, and find [Free Gifts].
Name: Name the promotion in the textbox.
Description: Input the necessary description here. (For example, promotion rules.)
Internal Note: Note for internal use only. Customers will not be able to see this.
Promotion Rules:
Amount Threshold: Unlock the promotion once the order total exceeds a specified amount.
Quantity Threshold: Receive the promotion once the items meet the minimum quantity requirement.
Promotion Scope: Certain categories or items can be included or excluded as part of this promotion's prerequisites.
Rewards
Choose a "Not for Sale" free item as the gift, which will automatically be added to the customer's shopping cart if the purchases reached the required threshold.
Participating Channels
You may include or exclude specific channels. For now, this promotion can only be used on the app and website.
Participating Stores
Choose the store participating in the promotional event.
Active Dates
Choose when the promotion starts, and the end time is optional.
Click [Save]