In this article, you will learn how to configure the label printer and connect it to POS. We will guide you through the steps required to ensure seamless integration, from initial setup to troubleshooting common issues, so you can efficiently manage your label printing tasks.
Table of Contents:
📖 Tutorial
Printer Settings
The label printers can be configured on Store Portal - [Devices] - [Printer].
Click [+Label] to add a new label printer.
Name
Input a unique name for each printer station.
Printer Manufacturer
Select the corresponding printer brand. Since some of the following features will be affected by different printer manufacturers, please select the manufacturers first.
Interface Type
Choose how the printer is connected to the POS.
USB: USB cable connection
Interface Cable: Ethernet cable or Wifi connection.
Label Print Orientation
Adjust the label's printing orientation according to your operation.
Print Item With
Choose to display the full name or alias name of the item when printing. The item alias name can be set under Store Portal - [Menu] - [Items]. Since the label has limited space, we highly recommend you print with Alias Names.
Print Scope
Print Custom Item
Print custom items on label tickets.
Print Item
You can choose to print [All Items] or [Special Items].
Note that if you select [All items and future items] under each category, any item added to the category will be automatically assigned to this printer. Otherwise, you need to reconfigure the new item printing.
Print Add-Ons
Similar to items, you can choose to print [All add-ons] or just [Special add-ons].
Print by Dining Type
Select the corresponding dining type if you only need this kitchen printer to print for certain dining types.
Once the configuration is completed, click [Save] to apply all settings.