After connecting the printers, you can configure the printing content for the POS, kitchen, and label printers according to your needs. In this article, you will learn how to configure various printer settings, such as printing pick-up tickets, printing receipts, and including customer contact information on labels and kitchen printer outputs.
Table of Contents：
📖 Tutorial
Click on [Print Settings] in the POS Settings menu.
Saved Order Print Settings
Enable the [Print Receipt] option under [Saved Order Print Settings] to automatically print a receipt when an order is saved on the POS.
Print Pick Up Ticket
Enable the [Print Pick Up Ticket] option under [Print Settings] to print a pick-up ticket for customers to collect their orders.
Pick Up Ticket Style:
Print Receipt Option
Enable the [Print Receipt Automatically] and [Print Receipt Copy] options under [Print Receipt Option] to configure the automatic printing of receipts and duplicates.
Print Kitchen Ticket Option
This option will allow you to set up the kitchen ticket options:
Print Guest Details on Kitchen Ticket
Consolidate Identical Items: When enabled, identical items will be combined into a single line with the corresponding quantity on the Kitchen Ticket. If disabled, items will be printed according to order screen sequence.
Print Ticket Ticket Copy: This option allows you to print two copies of the kitchen ticket, and this will be applicable to all printers labeled as 'Kitchen Printer' in the device list.
Print Void Ticket: This option will allow you to print the voided items in the kitchen.
Print Customer Contact Information on Label Printer
Print customer contact information on labels, displaying their name and phone number.
Print Customer Contact Information on Kitchen Printer
Enable the [Print Customer Contact Information on Kitchen Printer] option to print customer contact information on the kitchen printer, displaying customers' name and phone number.
Print Bilingual Kitchen Ticket
Enable the [Print Bilingual Kitchen Ticket] option to print kitchen tickets in both English and Chinese.
Bilingual sections include payment status, dining type, and order notes.
Host POS
Enable the [Host POS] option to designate this POS as the host, allowing it to be the only terminal that processes online orders.
Table Service Delayed Send
Enable the [Table Service Delayed Send] option to set a delay time for printing kitchen tickets in table service mode. Note that the [Host POS] function must be enabled first.