After connecting the printers, you can configure the printing content for the POS, kitchen, and label printers according to your needs. In this article, you will learn how to configure various printer settings, such as printing pick-up tickets, printing receipts, and including customer contact information on labels and kitchen printer outputs.
Navigate to POS Home Screen > Settings > Print Settings.
Print Receipt Settings
Print Receipt Option
Always Print: your receipt will always print automatically after payment.
Skip: always skip receipt, but you can always receipt by finding the order in Order History.
Ask me Every Time: both guest display and POS home screen will provide options for receipts. E-receipts are only available when you don't require customers to sign tips on paper receipts. How to set up tip collection on POS>>>
Auto Print Check on Payment
If you turn this on, check will automatically print when you tap [Pay] on POS, if you haven't print checks yet. If you will mostly using Mobile POS or Tablets to pay and sign tip at table side, we recommend turning this off.
Print Kitchen Ticket Option
This option will allow you to set up the kitchen ticket options:
Print Bilingual Kitchen Ticket
Enable the [Print Bilingual Kitchen Ticket] option to print kitchen tickets in both English and Chinese.
Bilingual sections include payment status, dining type, and order notes.
Print Label Settings
Choose whether customer information will be printed on label tickets.
Example of label with customer information:
Host POS
Enable the [Host POS] option to designate this POS as the host, allowing it to be the only terminal that processes online orders.
Table Service Delayed Send
Enable the [Table Service Delayed Send] option to set a delay time for printing kitchen tickets in table service mode. Note that the [Host POS] function must be enabled first.