The POS Discount Report helps you audit discounts — see every discounted order and view totals by discount, reason, employee, and approver. You can also require staff to select a reason whenever they apply a discount.
Go to Report Center > Loss Management > POS Discount (use the tabs to switch between POS Discount and Offline Payments).
Choose your date range — by custom hours or service period — and click Search. You can look back up to six months, including older archived data.
The report has five sections:
Discount Summary — totals for each discount.
Discount Reason — totals by reason (hidden if no reasons were used in the period).
Discount by Employee — totals by employee.
Discount by Approver — totals by approver (only discounts that required a PIN are counted).
All Discounted Orders — the full list of discounted orders, which you can sort, page through, and download.
In the orders list, an order that used two different discounts appears as two lines; the same discount applied twice is combined into one.
Note: The first four sections exclude canceled orders. The All Discounted Orders list includes them, and a banner will point you there if any discounted orders were canceled.