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Settings - Cash Drawer Settings

Cash Drawer Settings are located under Store Portal - Settings - Cash Drawer Settings.

Auto-close Cash Drawers

Auto-close Cash Drawers decides what happens to your cash drawers at the business day switch. It is on by default, so nothing changes unless you turn it off.

  • On (default): at the business day switch, the Active drawer and any Open drawers are closed automatically, and a new Active drawer is created for the new business day.

  • Off: at the business day switch, the Active drawer changes to Open and stays open, so a manager can count and close it the next day. A new Active drawer is still created for the new business day, and new cash goes into the new drawer.

To turn it on or off:

  1. In Store Portal, go to [Settings] - [Cash Drawer Settings].

  2. Turn Auto-close Cash Drawers on or off.

  3. Click [Save].

Good to know:

  • Saving doesn't change any drawer right away. The new setting takes effect at the next business day switch.

  • When the switch is off, a drawer that is still Open 7 business days after it was created is closed automatically.

  • If you turn the switch back on, all Open drawers are closed automatically at the next business day switch, together with the Active drawer. Until then, managers can still count and close them as usual.

  • This switch doesn't change how the starting balance of a new drawer is set.

  • To count and close the previous night's drawer on the POS, see Cash Management - Cash Drawer.

Primary Cash Drawer

Automatic

When Automatic is enabled:

  • A new cash drawer is automatically created after the active drawer is closed

  • The new drawer is initialized with the default starting balance set in Cash Drawer Settings

  • No manual input is required during drawer close

  • Ensures a consistent starting cash amount for each new business period

Best for:
High-volume stores or locations that want a fast, standardized close process

Manual

When Manual is enabled:

  • A new cash drawer is created without a starting balance

  • Managers are prompted to enter the starting cash amount manually

  • Provides flexibility when starting cash varies by shift or day

Best for:
Stores that need tighter control or variable starting cash amounts.

Pay Out Reasons

Pay Out Reasons help categorize non-order cash expenses taken from the cash drawer.

  • Selected when performing a Pay Out from the cash drawer

  • Displayed in:

    • Cash Drawer records

    • Cash reports

    • Printed Pay Out receipts

  • Help managers quickly understand and reconcile cash expenses

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