The Cash Drawer History report helps you review each cash drawer session and reconcile expected vs. actual cash by device/drawer. Use this report to spot cash overages/shortages, verify drawer activity, and audit cash handling.
Look across the top columns for a drawer/device session. Each session includes key header fields:
Status
Closed = drawer session is completed
Active = drawer is currently taking cash
Open = drawer has stopped taking new cash but hasn't been closed yet (for example, waiting for a manager to count it)
Time Opened/Closed
The timestamp for when the drawer session started and ended.
Closed By
The employee who closed the drawer (if tracked/configured).
When you search a business day, the report shows the drawers opened on that business day. A drawer that stays open across business days is shown in full under the business day it was opened, with its open and close times. For example, a drawer opened on Monday and closed on Wednesday appears when you search Monday, but not Tuesday or Wednesday.
Use these sections to understand how cash moved during the session:
Starting Cash
The opening cash amount put into the drawer at the start of the session.
Cash Payments
Cash in Hand
The running cash balance based on recorded cash activity.
Total Cash Payments
Total sales paid with cash.
Cash In / Cash Out tracking
These lines help you audit non-sale cash movement:
Cash In: cash added to the drawer (ex: adding change)
Cash Collected: cash collected by an employee (e.g., tips) and deposited into the drawer
Cash Out: cash removed for any reason (varies by workflow)
Pay Out: cash paid out of the drawer (ex: vendor, petty cash)
Tip Out: cash tips paid out (if your store uses tip-out tracking)
Cash Drop: money dropped into a safe/drop box during the shift
Cash Refund: cash returned to customers for refunds (shows as negative amount)
Deposit Reconciliation (Expected vs Actual)
Some stores also track cash deposits from each drawer session (for example, the amount that should be deposited to the bank at end of day). This section helps you compare what the system expects to be deposited vs what was actually recorded as deposited.
Expected Deposit
The amount the system expects should be deposited for this drawer session.
Typically based on your recorded cash activity and closeout rules (for example, cash collected/drops, or the amount remaining after keeping a change bank).
Actual Deposit
The deposit amount your staff entered/recorded.
If no deposit was entered, this will show N/A.
Deposit Overage/Shortage
The difference between Actual Deposit and Expected Deposit.
Positive = deposit overage
Negative = deposit shortage
N/A = no deposit value was entered, so the system cannot calculate a variance