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Printer Troubleshoot - Printer Not Turning On

In this article, you will learn how to troubleshoot and resolve issues when the restaurant printer is not turning on.

Updated this week

When your printer fails to turn on, there are several key aspects to investigate. This article provides troubleshooting tips to help you diagnose and resolve the issue effectively.

📖 Tutorial

Device Power Status Check

If the printer's green light is continuously on, the device is powered normally; otherwise, further check the printer's power cord connection status and interface stability.

The printer has a power switch on the side; ensure the raised part of the button is pressed down (power on).

If the position marked 1 in the image is continuously lit, the power adapter is powered normally. If 1 is not lit, check if part 2 is firmly connected. If both positions are normal, try changing the power outlet or moving the device to another location to eliminate power issues.

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