You can run Peblla Table in two ways: on the Peblla Table tablet, or built into your POS. Your staff can do the same things either way (except change settings, see below). The only difference is which device they use.
Without the built-in option, you need a separate tablet for Peblla Table, and staff working on it can easily miss new orders and payment alerts on the POS. Built into your POS, one device handles reservations and the waitlist and still shows all your POS alerts. In this article, you will learn what changes when it is on, and how to turn it on or off.
New to Peblla Table? Start with 🪑 Getting Started - Peblla Table, Reservations & Waitlist.
Turn it on or off
It is off by default. To turn it on, contact Peblla Support. It is one setting for your whole restaurant and applies to every POS device in the store.
It works with Peblla Table reservations and the Peblla Table waitlist. Turning it on doesn’t turn those on for you. If you don’t have them yet, contact Peblla Support.
Your POS doesn’t need to be set up as a Peblla Table device, and you don’t need to buy an extra tablet.
You can turn it off at any time by contacting Peblla Support. Your POS goes back to its original [Reservations] and [Waitlist] screens.
What changes when it’s on
Reservations and Waitlist open Peblla Table
The [Reservations] and [Waitlist] buttons on your POS open Peblla Table instead of the original screens. Each button is switched over separately:
[Reservations] opens Peblla Table only if your restaurant uses Peblla Table reservations.
[Waitlist] opens Peblla Table only if your restaurant uses the Peblla Table waitlist.
If you only use one of them, the other button keeps working as it does today.
Who can use it and what they can do
Staff can do everything they can do on the Peblla Table tablet, including adding new reservations and waitlist guests, calling and seating guests, and changing their details.
Only staff with a Peblla Table role can see Peblla Table on the POS, and they can only do what that role allows. Staff without a role don’t see the button.
When another staff member logs in to the POS, their own access is checked. They don’t carry over the access of the person before them.
Peblla Table settings aren’t on the POS. Keep changing them where you do today. Your POS settings don’t change.
POS alerts
While your staff are in Peblla Table, your POS alerts keep showing as usual, with the same settings and sounds. This includes new orders, paid payment links, future orders, offline order conflicts and printer or device errors.
Your earlier records
Important: Once [Reservations] opens Peblla Table, reservations made on your POS’s original Reservations screen become view-only in Store Portal. Reservations made in Peblla Table are in the reservation report in Store Portal.
Nothing is deleted or moved when you turn it on or off.
Once [Waitlist] opens Peblla Table, waitlist guests added on your POS’s original Waitlist screen are not shown.
If you turn it off, the original [Reservations] and [Waitlist] screens come back, and you can change those earlier records again.
Reservations and waitlist guests added in Peblla Table stay in Peblla Table, even after you turn it off. They don’t appear in the original POS screens.
Turning it off doesn’t turn off Peblla Table reservations or the waitlist, and doesn’t stop your Peblla Table tablet.
Good to know
While your POS is offline, you can only view reservations and the waitlist. Adding, calling and seating guests wait until it’s back online.
If you also use Peblla Table on other devices, they share the same reservations and waitlist with your POS, just as your Peblla Table devices do today.
