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Introducing the New Report Center: Everything You Need to Know

Updated over a week ago

Discover Peblla’s new and improved Report Center, designed to give you faster, clearer insights into your business.

Now featuring:

Get the data you need—all in one place. Click the link above to learn more about each report in detail.

🧭 How to Use the New Report Center

The new Report Center is embedded under a dedicated tab in your portal. Here’s how to navigate and get the most out of your reports:

Use the tab menu in the top-left corner to switch between different reports:

At the top of the page, you’ll find a time selector. Choose your date and time range, then click Search to refresh the data. The selected time range will carry over automatically when switching between reports.

For Sales Overview and Sales Summary, you can choose to view data from all channels, including third-party platforms (e.g., UberEats, DoorDash), or view only native Peblla channel sales.

⚠️ Note: Third-party sales data is pulled for convenience and may not reflect 100% accuracy. Please refer to your third-party provider's dashboard for complete reports.

If you want to switch to the old report version, see here:

🔑 Key Changes to Note

📘 Changes in Sales Data Definitions

In the new Report Center, all sales data now includes orders as soon as they are created and placed—regardless of whether they’ve been paid.

For example:

  • A table service check that has been placed but not yet paid

  • A phone order that has been saved but not picked up or paid for

This means the sales numbers you see now combine both completed sales and previously unclosed orders (as shown separately in the old Sales Overview report).

This change provides a more complete view of all active sales activity in one place.

On the other hand, payment data only includes orders that have been fully paid.

📊 Sales vs. Payment – Understanding the Difference

Sales vs. Payment is a new comparison card added to the Report Center. By default, this card is hidden—but it will appear automatically when there’s a misalignment between your sales and payment data for a selected time range.

Definitions:

  • Deposit Sales Collected:
    The order was created during the selected time period, but the payment was received in a different time frame.

  • Paid in Total:
    The payment was received during the selected time period, but the order was actually created outside of that time frame.

Here are some illustrated examples.

🧾 Miscellaneous Section

The Miscellaneous section includes taxes and tips related to your orders.

You can choose to view this data with or without refunds included, depending on how you want to analyze your financials.

Tip data includes both credit card and reported cash tips entered during Shift Review.

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