General Settings holds the rules guests meet when they book with you online — whether online booking is open, how far ahead they can book, how tables are matched to them, and what they read before they confirm. In this article, you will learn what each section does.
Each section is saved on its own, so you can change one without touching the rest.
📖 Tutorial
Navigate to Peblla Store Portal - [Table Service] - [Peblla Table], then open [General Settings] from the menu on the left.
If these pages show "Related functions are disabled. Please contact the Sales or Peblla Support Team to enable Peblla Table.", Peblla Table has not been turned on for your store yet. Email [email protected] to get it enabled.
Online Reservation
Under Feature Toggles, Online Reservation controls whether guests can book you online. Switching it asks you to confirm — "Are you sure you want to enable Online Reservation?"
With it off, guests can no longer create reservations online. Your staff can still create and manage reservations in Peblla Table.
Reservation Availability
Automatic availability window | How far ahead guests can book, counted in business days. Defaults to 30 Days. "Bookable days shown to guests, including today." |
Release Time | The time of day the next bookable day opens up. "The time that new availability will be released each day." |
Online Reservation Strategy
Choose how online reservations are handled:
Customer Choose Table Type | Customers can directly select their preferred table type during booking. |
Auto-Match by Party Size | System automatically matches available tables based on party size. |
Only tables without a deposit requirement are eligible for auto-matching. Deposit-required tables can only be booked via Customer Choose Table Type.
Reservation Status
Customize the status labels and colors your staff uses in Peblla Table. Statuses sit in two groups:
Expected | Upcoming, Late, Arrived |
Seated | Seated |
Preset statuses cannot be renamed or deleted, but you can change their color.
Click [Add Status] to add your own — up to 10 per group. At the limit you will see "Maximum of 10 custom reservation statuses allowed."
Drag statuses to reorder them. The order here is the order your staff sees when they update a reservation in Peblla Table.
Status names must be unique.
No-Show, Cancelled and Completed are fixed system statuses and are not listed here.
Special Announcement
Create announcements that will be displayed to customers before the booking process — up to 2,000 characters. Turn on Display Announcement to show it on the booking page, then click [Save].
Terms & Policy
Add the terms and policies guests should read before booking — up to 2,000 characters. Turn on Display Terms & Policy to show it under the announcement, then click [Save].
