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Loyalty - Referral Program

In this article, you will learn how to use the referral program.

Updated yesterday

In this article, you will learn how to use the referral program, how to configure the referral program rules in the backend, and effectively leverage its features to drive customer engagement, boost sales, and enhance user retention through strategic rewards and incentives.

Go to the Peblla Enterprise Portal, then navigate to the left-hand menu and select [Member] - [Referral Program] to access the corresponding page.

Standard Referral

On the Referral Program page, click [Standard Referral], then select [Rule Settings] located in the top-right corner.

On the Rule Settings page, toggle [Enable Standard Referral Program] to activate the feature, and customize the rules as needed on the same page.

Once the configuration is complete, click [Save] at the bottom of the page to save your changes and apply the settings.

Super Referral

Super Referral is designed specifically for tracking KOL (Key Opinion Leader) or influencer referrals. Unlike regular customers, KOLs may not be interested in earning points to spend at your restaurant—so instead, you can track their impact and reward them with credits.

Just like Standard Referral, Super Referral supports multiple tiers. Simply enter the Level Name and define the referral benefits for each tier. Don’t forget to include a clear description of the benefits to ensure everyone understands the reward structure.

You can also customize the referral link with dynamic links.

Here's an example of dynamic links.

Then set up the KOL account by entering the information below.

Once the profile is set up, click on the contact name and retrieve the unique referral short URL and QR code for the individual.

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